Refund Policy

At INTOLAP, we want you to be completely happy with your purchases. If you have any technical or sales queries, do not hesitate to contact us. On average, our team takes less than 12 hours to reply on any business day.

However, if you feel that we are not the best fit for your requirements, we do want to make things right with your valuable input.

Our paid plugins and add-ons:

All the plugins and add-ons we sell are covered by our 7 DAYS MONEY BACK GUARANTEE. All you need to do is simply send us an email at support@intolap.com mentioning your order id, within 7 days from the date of purchase*. That’s all! no fine prints here. Refunds in full will be processed within 7 business days of receiving the request.

Besides, we’d love to know where things went wrong and how we can improve. Any feedback will be appreciated. If you face any difficulty in using our plugin or add-ons, just file a support ticket and our support team will take care of the rest.

*PS: GST charges are non-refundable (Applicable for Indian clients only).

*PS: PLUGINS and ADD-ON’s purchased using a discount coupon or if are On Sale are non-refundable.

Our Renewal Orders

We do not offer refunds on any renewal orders. If you face any difficulty in using our plugins or add-ons, just file a support ticket and our support team will take care of the rest.

Our services

If you avail of our services and consider them undeserving of your hard-earned money, we would love to know your grievances and address them accordingly. We consider our services an opportunity to help in your journey and value every feedback, good or bad from your side. While it remains completely at INTOLAP’s discretion to grant a refund, we will work hard to make you happy.